Building a Rock Star Team: First Roles to Outsource in Your Online Course Business

So, you’ve decided to expand your team so you can stay in your zone of genius and get all those distractions off your plate. Finally, some breathing room! But then all the questions start popping up: What kind of roles should I be hiring for in this type of business? How do I know if someone has experience in creating online courses? What can I expect for compensation? Every minute you are doing something outside of your zone of genius is time you could be investing in creating value for your clients, which is what creates growth in your business. In this post, we’ll dive into how to get started hiring your amazing team, including the common roles for an …

Read More

4 Tips to Create Your Online Course When You’re Busy and Overwhelmed

The reality of creating an online course is that once you realize it’s a ‘must have’ in your business, you’re probably ALREADY extremely busy coaching, consulting, speaking, or just running your day-to-day business. We see this all the time with our clients, where they have been trying to piece together their courses in between meetings for years. You know the whole saying, “Insanity is doing the same thing over and over again expecting a different result.” The same can be said for trying to squeeze in creating your online course from scratch, while juggling all the things required of you as you manage your business (or while working full time trying to start your own business). Getting your course to …

Read More

7 Strategies for Preventing and Handling Online Course Refund Requests

When you’re first starting out and gearing up to publish your course, one of the last things you may be thinking of is the idea of one of your students requesting a refund… It’s a scary thought at first, but it’s an inevitable part of running an online business (or any business in general). Whether it’s a customer who had a technical issue or simply changed their mind, you need to be prepared to handle online course refund requests in a way that will satisfy your customer and protect your business. After managing our own online courses for over 15 years and helping our clients launch their courses, we have developed systems and processes that work extremely well for handling …

Read More